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Troubleshooting

Find solutions to common PatchCTL issues.

IssueSolution
Server not appearingCheck agent and network
Agent offlineVerify service status
Patches failingCheck package manager
CVE data missingWait for sync

Troubleshooting Topics​

TopicDescription
Common IssuesFrequently encountered problems
Error MessagesError code reference
FAQFrequently asked questions

Getting Help​

If you can't resolve an issue:

  1. Check the FAQ
  2. Review agent logs
  3. Contact support at [email protected]

Include:

  • Error messages
  • Agent logs
  • Steps to reproduce